1. Who we are

Koroni Poolside Suites (“we”, “our”, “us”) is a privately operated accommodation business located at Koroni 24004, Messinia, Greece [Tax ID (ΑΦΜ): 135426179 – Tourism registration number (MHTE): 1249Κ13Κ0133000]. We can be contacted at koronipoolsidesuites@outlook.com.gr.

This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you visit our website or make a reservation enquiry.

2. Information we collect

We may collect the following personal information when you contact us or submit an enquiry:

• Your name and contact details (email address, phone number)
• Your stay preferences and dates
• Any other information you voluntarily provide in your message

We also collect non-personal data such as browser type, pages visited, and device information through standard website analytics tools.

3. How we use your information

We use your personal information to:

• Respond to your enquiries and reservation requests
• Provide and improve our accommodation services
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for up to 2 years.

5. Your rights

Under the GDPR and Greek Law 4624/2019, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Request a copy of your data in a portable format (data portability)
• Withdraw consent at any time, where processing is based on your consent, without affecting the lawfulness of processing carried out before withdrawal

To exercise any of these rights, please contact us at koronipoolsidesuites@outlook.com.gr.

You also have the right to lodge a complaint with the Hellenic Data Protection Authority (Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα) if you believe your data has been processed unlawfully: Kifissias 1–3, 115 23 Athens, Greece — tel. +30 21 0647 5600 — email complaints@dpa.gr — www.dpa.gr.

6. International data transfers

Some of the third-party services we use to run this website and communicate with you — such as our email provider, WhatsApp/Instagram (Meta), and Google Fonts — may process data on servers located outside the European Economic Area (EEA). Where this occurs, those providers are responsible for ensuring an adequate level of protection for your data (for example, via the EU-US Data Privacy Framework or the European Commission’s Standard Contractual Clauses). We only work with providers who offer such safeguards.

7. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

8. Cookies

Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for full details, including how to change or withdraw your cookie consent at any time.

9. Changes to this policy

We may update this Privacy Policy from time to time. Continued use of our website following any changes constitutes your acceptance of the updated policy.

10. Contact us

If you have any questions, please contact us at koronipoolsidesuites@outlook.com.gr or by phone at +30 6976 675026.